Criticle News

Davismail (Gmail) Degradation Reported Thursday, March 26, 2020 12:29

posted Mar 26, 2020, 2:43 PM by Ken Gribble   [ updated Mar 26, 2020, 2:49 PM ]

Campus IT is reporting issues with Davismail (Gmail). 

You can check the current status at:

Investigating - IT Express has received reports of DavisMail users not receiving mail. Staff are investigating the issue.

IT Express Service Desk
530.754.HELP (4357)
Mar 2612:29 PDT

Faculty Reflections on Teaching During COVID-19: Mark Verbitsky on Teaching Remotely and Using Video

posted Mar 19, 2020, 8:13 AM by Ken Gribble   [ updated Mar 19, 2020, 8:19 AM ]

Dear Faculty Colleagues, 

The importance of community has been highlighted for me now than ever before. In the face of a global pandemic unseen in any of our lifetimes, we must band together to mitigate the impact of COVID-19 on individuals and the community at large. We are faced with both personal changes (no more handshakes! Social distance!) as well as institutional changes which necessitate a move to remote teaching. As a faculty member myself, I feel that hearing the teaching plans and reflections of our colleagues can bring us some comfort and even inspiration. As we work to teach in new ways and to continue to support our UC Davis students, I share here the reflections of our colleague Mark Verbitsky of the Department of Political Science. 

Best, Andy Jones 


Keep reading: Faculty Reflections on Teaching During COVID-19: Mark Verbitsky on Teaching Remotely and Using Video

Move to Duo

posted Jan 24, 2019, 9:48 AM by Ken Gribble   [ updated Jan 24, 2019, 9:57 AM ]

You have probably heard that campus is moving to using  the multi-factor authentication system Duo. This makes it much harder for hackers to access your UC Davis accounts. Even if someone has stolen your passphrase, they will still need a “second factor”.

The System Support Group (SSG) is here to help you move to Duo.  Here is a step by step walkthrough that should help you to move to Duo. 

Faculty and Staff are supposed to move to Duo by the middle of February. The SSG encourages everyone to move to Duo as soon as possible, because of the protections Duo provides.

If the walkthrough doesn't work for you, please contact us at

Be on the lookout for Phishing Attacks

posted Nov 9, 2017, 8:26 AM by Ken Gribble   [ updated Nov 14, 2017, 2:46 PM ]

There have been a few social engineering attacks via email that have slipped by our spam firewall and Google's security measures. Be on your guard!

The most common of these phishing attacks com from some trusted entity, such as Campus IT, or from a service used in academia, like Blackboard. The message might say you have a message, or it might say your password is going to expire, anything to get you to click and login with your campus credentials which are then stolen, along with any data associated with that password.

Don't click on links you are unsure of. Do not re-use passwords for multiple services. Use a two-factor authenticator when available.

The Systems Support Group (SSG) highly recommends turning on Google's 2-Step Verification to protect your Google account (Davismail). There are a few ways to authenticate using this service, including a very convenient code sent to your phone via text.

This two-factor authentication is an effective method for countering phishing attacks, as it adds an extra verification layer when logging into sensitive applications. It's a good idea to apply two-factor authentication on a service when you can.

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